Shipping policy

Shipping Policy

This Shipping Policy outlines how orders are processed, shipped, and delivered.

All items are made to order. Please allow 2–5 business days for production before shipment.

Processing times may be extended during holidays, peak seasons, or high-demand periods.

United States: 3–5 business days
Canada: 3–5 business days
International: 10–20 business days

Delivery times are estimates and are not guaranteed.

Shipping fees are calculated at checkout based on destination and order size.

Free shipping promotions may be offered periodically.

A shipping confirmation email with tracking details will be sent once your order has shipped.

Tracking updates may take several days to appear in the carrier’s system.

Orders containing multiple items may be shipped separately to ensure timely delivery.

Customers are responsible for providing accurate shipping details.

If a package is returned due to an incorrect or incomplete address, additional shipping fees may apply for reshipment.

Delays may occur due to factors beyond our control, including:

We appreciate your patience should delays occur.

If tracking indicates that a package has been delivered, we are not responsible for lost or stolen items.

Customers are encouraged to contact the carrier for assistance.

For questions regarding your shipment, please contact:

Email: michael@stephanieosborned.store

We will respond as promptly as possible.